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DealerRater Jul 10, 2024

Richard Pomplun was super helpful in the effort to get my Toyota Corolla serviced. He was patient and knowledgeable as I asked many questions. I really appreciated that he went above and beyond to find a solution to getting my car fixed instead of having to wait weeks for a back-order part.

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DealerRater May 30, 2024

Sales Rep Arvind was outstanding helpful since the moment we got there was never insistent got us what we wanted and went above and beyond with customer service will definitely send customers there way thank you Norm Reeves and Arvind for all your help.

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DealerRater May 15, 2024

Fantastic service at the dealership. Adrian, he did great job, quick, professional, and friendly. I recommend this dealership and advisor for service needs.

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DealerRater May 3, 2024

Mark Anthony was incredible to work with. I was looking for a specific 2024 Sequoia and Mark worked his magic. He was communicating with me the whole time from when it was being built, to when it was finished and when the delivery date to the dealership was supposed to happen. When I got there at the dealership, Mark was great from beginning to end. Working with him was a pleasure. I also had a great experience with the finance manager Luis as well. One of the best car buying experiences I have had. I will be buying my next Toyota ...

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DealerRater May 1, 2024

Received fantastic service at this dealership. Simone, the express service advisor was amazing- efficient, organized and thorough. Will definitely return to have my car serviced here in the future.

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DealerRater Apr 25, 2024

Simona Teslenko checked in my car and made sure all of my concerns were addressed today. She was thorough and pleasant and I would absolutely work with her again. Overall, I have had good experiences at Norm Reeves, making them worth the drive past two other Toyota dealers.

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DealerRater Apr 25, 2024

I am not someone who often leaves reviews, but I wanted to make sure Rosalina is recognized for being the awesome service advisor she is. For years, we took our vehicles to another dealership for service and repairs. I decided to try Norm Reeves because it is close to work and the prior service advisor did not get back to me to schedule the follow up appointment he suggested. Rosalina is the reason we now come to Norm Reeves. She is prompt, professional, responsive, up front, and easy to work with.

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DealerRater Mar 29, 2024

Mark Anthony helped me get the exact car I wanted - an automatic 2024 Premium GR-86 in Raven black. A lot of other dealerships said that I should get a different color or go with the manual, one dealership even said they didn’t allow test drives of the GR-86. Mark called me, told me to come in and test drive the car and if I loved it him and the Norm Reeves dealership would find the car I wanted and get it for me. Sure enough the test drive was great, and the dealership traded one of their cars to ...

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DealerRater Mar 24, 2024

Simona did a great job today, quick, professional, and friendly. I recommend this dealership and advisor for service needs.

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DealerRater Mar 15, 2024

Mauz Arshad sales manager and Larry Fogt service manager gave us excellent service. Thank you. Robby Arevalo

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DealerRater Mar 12, 2024

Mark Anthony was awesome to deal with straight forward no pressure. I was interested in a used vehicle made an appointment he had the truck ready to check out and test drive. Everything was perfect!!!

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DealerRater Mar 8, 2024

Thanks to Mark Anthony I was able to purchase my extremely difficult to find 2024 Toyota Sienna Limited with all the features I asked for. Who knew the first dealer I made contact with in my search would be the one who offered me the best deal. That in itself is a testament to how easy it was to work with Mark. Everything was upfront, no surprises. He wasnt trying to hide anything and offered me an itemized out the door price when asked. Negotiation was upfront and he worked to give me the best possible deal. Believe me, after making ...

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DealerRater Mar 3, 2024

WIFEY & I BOUGHT A 2024 COROLLA XSE... SALES PERSON ALEX DE BELLA WAS GREAT,REALLY NICE NON PUSHY, ANSWERED ALL OUR QUESTIONS...TOOK HIS TIME & GAVE US THE PROPER ATTENTION... ISHMAEL MALIK IS ALWAYS THE BEST...HE HAS BEEN THERE WITH ALL OF OUR PURCHASES...THIS IS OUR 4TH CAR WITH THESE GUYS... DON'T GO ANYWHERE ELSE.. REMEMBER ASK FOR ALEX & ISHMAEL!

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DealerRater Feb 19, 2024

From Sales to Finance, everything great and easy. No pressure, test drive by yourself, good experience.

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DealerRater Feb 14, 2024

Mark Anthony helped me find my new 2024 Toyota Rav 4 AWD PRIME. He was super knowledgeable about the different options and helped me learn what every button does (i.e. sun roof, steering wheel heater, seat heaters, cruise control, electric charging, and gas). I got to test drive two different models which was great. I was unsure of leasing or buying. Mark presented different lease options for me with clear explanation as well as purchase options. I was able to get the rebate of $6,500 that Toyota is offering on leases now which ends March 1st. Mark also thought of me in ...

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DealerRater Feb 10, 2024

Rosalina Canez was super helpful! She was very clear with what needed to be done on my Prius. This dealership is also very thorough and my car was done early!

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DealerRater Feb 9, 2024

This was my first maintainence check for my new car and Simona Teslenko was very nice and helpful.

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DealerRater Jan 6, 2024

I recently bought a 2024 GR Corolla Hatchback that was eyeing out for awhile. Adrian was not only super nice but also very helpful! I walked in there and saw the car that I wanted in the show room and he approached me a great attitude, and gave me the information that I needed. I was able to test drive the car before I bought it and didn't have any second thoughts once! Very cool guy! It's an amazing car overall and the dealership along with the workers there are very supportive. I would definitely come back to get ...

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